Welcome to The GP Patient Survey 2008/09 results website

This website is designed to help you find further information about the GP Patient Survey and view the final results of the survey run between January and April 2009.

This website enables you to access the results of the survey online. The results of the GP Patient Survey can be accessed in the following ways:

1) You can access the final results for the 2008/09 survey via the national commentary and summary reports, or via the final data tables in Excel spreadsheet format. To access and download the final reports and data tables for the GP Patient Survey please visit the ‘National reports and data’ section of this website.

2) You can view practice results in comparison to the results for the Primary Care Trust [PCT], Strategic Health Authority [SHA] and at a national level. This data is available via our practice results analysis tool.

3) You can also access our two other data analysis tools; Profile analysis and Cross tabulation. These analysis tools allow you to filter the survey results by specific questions, topics and demographic information.

A guide on how to use the GP Patient Survey results website can be found here

Further information on the survey results is also available via this website including frequently asked questions and help and contact information.

General information on the GP Patient Survey

What is The GP Patient Survey?

The GP Patient Survey (GPPS) is part of the Government’s commitment to make the NHS more responsive to patients’ needs. The survey asks patients about a range of issues, such as how easy or difficult it is for patients to make an appointment at their surgery, satisfaction with opening hours, and the quality of care received from their GP and practice nurses.

Why do we have The GP Patient Survey?

The results of the survey will be used to allow PCTs to reward practices that are delivering a high standard of access to their patients. This information is also available to help other patients choose which practice to register with.

The Department of Health has set some standards for how easy it should be for people to book an appointment with their doctor. The survey measures how well GP surgeries are meeting these standards and therefore helping surgeries and Primary Care Trusts (PCTs) understand where improvements are needed.

How is it measured?

Questionnaires were sent out in early 2009 to around five and a half million adults who are registered with a GP in England. These postal questionnaires were mailed out to patients’ homes in January 2009 and reminders were sent in February and March 2009 to people who had not returned the questionnaire.

An example of the GP Patient Survey questionnaire used in January 2009 can be viewed by clicking on the icon below:

Where can I view the most recent results of the GP Patient Survey?

To view the most recent results and reports of the GP Patient Survey from the 2009/10 survey, please click here.

Where can I view the previous results of the GP Patient Survey?

The results of the GP Patient Survey from previous years have also been published and are available online.

To view the results and reports of the GP Patient Survey from 2006 to 2008, please click here.

For further information on the GP Patient Survey please click on the following link www.gp-patient.co.uk/info.

Note: Please note it is not possible to compare results from previous years due to changes in question wording.